By Paula Morand When telemarketers call to suggest you augment your Internet service with some added options, or that you purchase a magazine, or donate to a charity, most of the time the only image you...
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After I was named one of Canada’s Top 10 Rock Star Mentors, a lot of people came up to me after presentations and asked how I could afford to take so much time to mentor...
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It is time we changed our stories and perceptions about sales. We can do that in two ways. First, we can change the perception of what motivates a sales professional, and second, we can change the perception...
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The late public speaking guru Dale Carnegie often said the most tragic thing he knew about human nature was that all of us tend to put off living. He was referring to our tendency to worry...
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Steve Job famously said that customers don’t know what they want until you show it to them. Job was allowed to be arrogant, but the regular business person isn’t running Apple. In the average business with average...
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Few things are more important to growing your business than honing your networking skills. Sadly, most people shudder at networking events and groan about the meaningless exchange of business cards and boring small talk about the...
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The compliment sandwich is the most common way leaders have been delivering feedback in recent years. The problem is, it just isn’t working. Employees are onto the drill, and the minute you say “good job” they are...
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So many wise things have been said about leadership through the ages that they fill books. As a motivational speaker, when I hear a great thought eloquently expressed, I can’t help but jot it down in...
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I believe that your creativity does not really exist until you express it in some form. If you have great ideas and see amazing patterns, but you never put them into practice, you may be an...
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When I was a child I used to think that every New Year brought me a clean slate and I could begin again and change and grow as my whims allowed. As an adult, I still...
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