The greatest sales skill is not assertiveness; it is versatility. How do you develop that versatile attitude with your clients and potential customers? It starts with taking time to observe. Look not only at the customer, noting if...
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The well known saying "Life begins at the end of your comfort zone" is one that I have challenged myself with often. I decided to challenge my thinking in a bigger way. It took time...
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Regardless of what kind of business you operate, you need to have a steady stream of sales for your service or product, or you will not be able to continue. That means every week, and better...
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When people tell me they are working 12 to 14 hour days like it is a badge of honor to prove their worth to their company or their dedication to growing their business, I hear...
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At my last book launch, I still remember a conversation with a young would-be author who asked me my process for being able to write as much as I do while still operating my businesses,...
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Science tells us that every seven years, most of the cells in our bodies totally renew themselves. But how is it that once many of us reach adulthood, we cling to the same thoughts and opinions...
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When it comes to running my businesses, I’m not a big fan of the “best practices” scenario. Attend any board meeting, read most corporate annual reports, and listen to the canned speeches of a lot of...
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Photo credit Paula Tizzard Photography “You can be anything you want to be,” wise people tell us. It is meant to encourage us to stretch our wings, move out of our comfort zone, defy the odds and...
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There are many taglines to describe this age – the age of information, the digital age, the gig economy age – but to that we could reasonably add the “age of ego.” In this sense I...
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We often hear people describe our Digital Age as one of uncertainty. They long for their image of a past when workplaces were more “certain” or a future where they believe things will settle again...
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